Home / FAQs


1. How to choose a security system for your office?
Security Systems for Small Businesses

No matter how small your business might be, security should be high on your priority list. You might have only a few pieces of expensive equipment, but to an amateur criminal that may be a good enough reason to attempt a break-in.

Fortunately, you don't need an expensive or complicated security system to protect your company's assets -- but you do need security consultants to outline your business's special security requirements. That way, you're less likely to be dazzled by a salesperson into getting more than you actually need. Think about which of your company's assets are the most valuable and vulnerable to theft. Then outline the potential security threats -- how serious are they? And how much can you afford to spend to protect them?

2. What is an IP camera?
IP Camera (Internet Protocol Camera) is a type of digital cameras which can transmit data and control signals via Ethernet and Internet for Remote Surveillance. It’s also called a Network camera and sometimes mistaken with a webcam which is just a camera connected to a computer with very limited use, mainly for chats and video conferencing.

3. What is Remote Monitoring?
Remote Monitoring is remote access to installed security cameras and other devices, creating a central management system for its clients to view and control their multiple locations simultaneously. Central Monitoring System (LAN & Internet) comes built in our systems as a standard, it allows authorized users to log in all their different locations and view all their security cameras on the same screen by simply dragging & dropping them. Live viewing Audio/Video Playback recorded Audio/Video Record to local disk.

4. What are the features of a CCTV Camera System?
Bikal CCTV camera systems monitor and record moving images. The images can be recorded onto a Digital Video Recorder and played back at a later date. Modern CCTV DVR systems have softwares that allow you to search through footage of a particular time and date.

5. Why would I need a CCTV camera?
Bikal CCTV can help protect your business, staff, customers or property. Footage from CCTV is admissible in court and can provide evidence in an insurance claim.

6. Can CCTV cameras see in the dark?
Bikal supply and installs Day and Night Vision CCTV Cameras and InfraRed Security Cameras (IR CCTV Cameras) to enable night vision mode. Our CCTV IP cameras can capture in complete darkness and provide excellent video in the low light conditions. Depending on model Bikal cameras offer different IR range starting from 20 m.

7. Can I watch my Office or home when I am out of town?
Bikal was the First CCTV Brand that introduced the Remote Monitoring Systems.We can view live what ever is hapenning in your Home or office on your mobile or PC Using PSTN ,ISDN ,ADSL Line as well as our 3G CCTV DVRs are enabled to watch the locations using your handheld devices.

8. What are the Video Compression technologies you can deliver?
Bikal can supply the latest technologies and we have the stock of all existing technologies. We can supply the CCTV DVR’s standalone as well as PC Based and the compression technologies used are as MPEG, MPEG-2, MPEG-4, JPEG-2000, MJPEG, WAVELET and the latest one H.264 Technology - the most advanced video compression level available for a DVR system which provides clear picture, longer recording and dramatically saves on storage space.

9. How does the monitored Security Alarm work?
A Monitored Security Alarm system connects to a monitoring centre that is manned 24 hours a day 365 days a year, via your telephone line. If the alarm is triggered it will send a signal to the centre and the owner, a keyholder or the police can be informed.

10. What happens to my Security Alarm Monitoring if my phone line is cut?
If your phone line is cut a signal cannot be sent. However, for extra security a dual signalling method can be implemented.